All Golden Dust Leather pieces are 100% hand crafted in Poland
Please refer to the SIZE CHART to understand how we size our styles. If your measurements are not listed, we are able to offer custom sizing with an added cost.
Yes, at this time we are able to take requests for custom designs.
As each item is individually hand crafted per order, we reserve 1 days -3 weeks for your order to be processed and created. Please take this timing into consideration when placing your order. If your order is time sensitive, please email us at GOLDEN.DUST.KAROLINA.KAJCA@GMAIL.COM to discuss expedited shipping options. Rush fees apply.
All sales are final.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 14 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at GOLDEN.DUST.KAROLINA.KAJCA@GMAIL.COM
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective, damaged, or need to be resized. All exchanges must be made within 14 days of the delivery of your original order. If you need to exchange it for the same item, send us an email at GOLDEN.DUST.KAROLINA.KAJCA@GMAIL.COM and send your item to: Golden Dust Karolina Kajca, ul. Nowy Rynek 2, 67-400 Wschowa
To return your product, you should mail your product to:
ul. Nowy Rynek 2, 67-400 Wschowa, Poland
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.